Timberland Dundrum Town Centre Scoop Top Prize

Timberland Ireland’s Flagship Store Takes First Prize in their Category-Retailer of the Year 2011 In this tough economic climate it might to hard to see the woods for the trees and companies often forget who we are in business for…..our customers! The Management at Dundrum Town Centre put all stores to the test to ensure the Centre remains top of their game when it comes to excellence in Customer Care. After numerous visits from mystery shoppers and a year long adjudication ‘Team Timberland’ came out on top scoring a rolling average of 97% for Customer Service with the final Secret … Continue reading